Contact options for debtors
Every journey begins with the first step!
Have you received a letter with a request for payment or have you been contacted by phone for this reason? Now you still have a query or would like to send us information?
Whichever contact option you choose - we thank you in advance for your assistance and are sure that together we will find a satisfactory solution.
We have also prepared a FAQ section for you. Maybe here you can already find the right answer to your question.
Please contact us today:
Phone: +49(0)6221 987 931
Monday - Friday 8:00 - 20:00
Saturday: 9:00-14:00
You are welcome to contact us alternatively via e-mail. Please write to us at: fachbereich@axactor.de
Would you like to know more about the current status of your claim?
The easiest way to do this is via our Login portal (German only). Here you can view your receivables status, manage your data, send us changes and much more.
You are not yet registered or do not have your access data at hand? Then use one of our following forms.
Contact forms (German only)
Power of attorney for third parties
Would you like to authorise a third party to talk to us about your claim?
Then fill out our form and send the original back to us by post.